Adelaide Bank

Please click here to refer to their COVID-19 policy

ANZ

Please call the bank on 132 599 and refer to their COVID-19 Support package

AMP

Please click here to refer to their COVID-19 Hardship Policy
Repayment holidays can be considered for up to six (6) months

AUSWIDE BANK

Please click here to refer to their policy and check out their Customer Assistance Package

BANKFIRST

Please click here to refer to their policy

BANKWEST

Click here to request assistance under their Corona Virus Policy
Alternatively you can call the customer service team on 1300 787 144 or email customer.assist@bankwest.com.au

BLUESTONE

To request assistance “for hardship”, either call the customer service team on 132583 or email customerservice@bluestone.com.au

BOQ – Bank of Queensland

Please click here to refer to their Fast Track Hardship Assistance

CBA – Commonweath Bank – Commbank)

Please click here to refer to their policy

FASTLend

Refer to their Hardship policy by clicking here

FIRSTMAC

For hardship or payment arrangements please call customer care on 13 12 20

If you are able to meet a minimum of 50% of the monthly interest charge (as opposed to your repayment) then an arrangement can be put in place over the phone.
If you are unable to meet a minimum of 50% of the monthly interest for the month then you can request hardship

ING

Click here to refer to their COVID-19 policy
or call the customer service team on 132583 or

MACQUARIE BANK

Please click here to refer to their policy
Or complete their ‘Payment Pause’ form by clicking here

NAB

The major bank has announced it would enable home loan customers to suspend their repayments for up to six months in light of the economic impact of the coronavirus outbreak.
Click here to find out more on their COVID-19 Support package

ST GEORGE BANK

Click here to find their COVID-19 Support gateway

SUNCORP

Click here to see what Suncorp is doing to support you through COVID-19 Call the customer assist on 132583

PEPPER

Please click here to refer to their COVID-19 policy

RESIMAC

Please click here to refer to their COVID-19 policy

LA TROBE FINANCIAL

Please click here to refer to their policy

WESTPAC

Please click here to Refer to their COVID-19 policy

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