Adelaide Bank
Please click here to refer to their COVID-19 policy
ANZ
Please call the bank on 132 599 and refer to their COVID-19 Support package
AMP
Please click here to refer to their COVID-19 Hardship Policy
Repayment holidays can be considered for up to six (6) months
AUSWIDE BANK
Please click here to refer to their policy and check out their Customer Assistance Package
BANKFIRST
Please click here to refer to their policy
BANKWEST
Click here to request assistance under their Corona Virus Policy
Alternatively you can call the customer service team on 1300 787 144 or email customer.assist@bankwest.com.au
BLUESTONE
To request assistance “for hardship”, either call the customer service team on 132583 or email customerservice@bluestone.com.au
BOQ – Bank of Queensland
Please click here to refer to their Fast Track Hardship Assistance
CBA – Commonweath Bank – Commbank)
Please click here to refer to their policy
FASTLend
Refer to their Hardship policy by clicking here
FIRSTMAC
For hardship or payment arrangements please call customer care on 13 12 20
If you are able to meet a minimum of 50% of the monthly interest charge (as opposed to your repayment) then an arrangement can be put in place over the phone.
If you are unable to meet a minimum of 50% of the monthly interest for the month then you can request hardship
ING
Click here to refer to their COVID-19 policy
or call the customer service team on 132583 or
MACQUARIE BANK
Please click here to refer to their policy
Or complete their ‘Payment Pause’ form by clicking here
NABF
The major bank has announced it would enable home loan customers to suspend their repayments for up to six months in light of the economic impact of the coronavirus outbreak.
Click here to find out more on their COVID-19 Support package
ST GEORGE BANK
Click here to find their COVID-19 Support gateway
SUNCORP
Click here to see what Suncorp is doing to support you through COVID-19 Call the customer assist on 132583
PEPPER
Please click here to refer to their COVID-19 policy
RESIMAC
Please click here to refer to their COVID-19 policy
LA TROBE FINANCIAL
Please click here to refer to their policy
WESTPAC
Please click here to Refer to their COVID-19 policy